HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER? 

The in-stock items will be shipped immediately within 1 to 4 days after the order is confirmed. If an item is not in stock, it will usually take about 2 to 4 weeks for production and shipping. 

Please note that when there is a high volume of orders during holiday seasons, it may take more than 4 weeks. Expedited shipping may be available for additional fees. 

DELIVERY SERVICE 

Delivery service providers will be used according to the delivery area, which will be SF Express (Hong Kong and Macau) and Fedex / Hong Kong Post (part of overseas). You can choose to pick up at SF Station and SF Express Service Centre. When the order arrives at the pick-up location, SF Express will send a mobile phone message to you or notify the pickup by phone. When picking up the parcel at the SF Station or the service centre, you must present the confirmation message sent by SF Express, and you can pick up the item after the SF Express personnel checks the recipient's information.

After the order is shipped, you will receive an email with the tracking number. Please log in to the courier company's website to check the delivery progress by tracking number.

INTERNATIONAL SHIPPING

INTERNATIONAL DUTIES / TAXES

All orders shipped will be on a DDU (Delivery Duty Unpaid) basis, which means you will be responsible for all relevant import taxes, duties or other fees associated with international shipments. These fees are not included in the final purchase price. 

Each shipping destination's customs may have different rules and regulations on taxes and duties. Please contact your local customs office for question and charges. If you have any questions regarding this matter, please contact our customer service.